Rabbi Goldman

Rabbi AY Goldman founded the Helpline, alongside Shaya Halpern, in 2019 . Rabbi AY has been working with struggling teens and their families for over 18 years and to this day is instrumental in supporting families and victims of abuse all over the UK and further afield. Rabbi AY is considered an expert in the complex field of disengaged youth and is a sought after speaker around the world, lecturing parents of struggling children. Rabbi AY’s continued work is transforming the way the wider Jewish community responds to abuse, trauma and mental health.

Debbie gross

Debbie Gross is the founder and Director of Tahel – a women’s crisis centre in Israel. She has dedicated her life to caring, advocating for and supporting victims of abuse. Debbie is a pioneer in advancing education and awareness of abuse by giving lectures to teachers, professionals and Rabbonim worldwide, as well as in the Israeli Knesset. Debbie has helped communities around the world set up Helplines, including our HelpLine. She provides in depth training, and 1:1 support and supervision to the volunteers and HelpLine administration. Debbie continues to guide and advise the HelpLine team.   

Shaya Halpern

Shaya Halpern founded the Helpline alongside Rabbi Goldman. Shaya has over 20 years of experience dealing with struggling teens- including those with suicidal ideation, substance abuse, and mental health problems. He uses his vast experience and knowledge of local and foreign residential treatment programmes to advise and support struggling teens and their families. Having his experience, vision and ongoing guidance is a key reason the HelpLine, HelpChat and HelpCentre are continuing to thrive.

David Lachs

David Lachs is an integral part of the running of the HelpLine, by training and supporting all volunteers in how to use the HelpLine and HelpChat systems. He provides additional support to volunteers who request advice or supervision during challenging conversations on either the HelpLine or HelpChat.

Liz Knopf

Liz Knopf has over 40 years of experience of teaching with in the Jewish Primary Sector. Now retired, she volunteers for the NSPCC and is a counsellor on a national phone line for children. Liz’s vast knowledge and experience make her an incredibly valuable member of the HelpLine team. She is one of the main points of contact for volunteers who may require real time guidance during a call or chat, or to discuss any challenging conversations after a shift.

Rebecca Abeles

Rebecca Abeles has been involved in many communal organisations over the years, and most recently founded Noa, where she volunteers as a trustee. She has been part of the leadership of The HelpLine since its inception, and currently provides vital support in the HelpCentre for girls in crisis.

Our Volunteers

Our volunteers are a diverse group of men and women who go through a rigorous training period before they begin their work on the HelpLine and HelpChat. Despite their diversity, our volunteers share key skills and attributes that make them perfectly suited to their role. They are compassionate, warm and  understanding individuals, trained to truly listen with zero judgement.  They give callers or chatters space to express and discuss their lives and challenges and will collaborate with them in finding positives steps forwards.